Customer Sales Support

Are you a people person with a passion for sales and customer satisfaction? Rivindi Artha Mandiri is seeking a motivated and energetic Customer Sales Support professional to join our dynamic team in Palembang. In this role, you will be the face of our company, providing exceptional customer service and driving sales growth. Our company is a trusted name in the industry, known for our commitment to quality and customer satisfaction. As a Customer Sales Support, you will handle customer inquiries, process orders, and ensure a seamless experience for our clients. This is an exciting opportunity to grow your career in a supportive and innovative environment.

At Rivindi Artha Mandiri, we believe in empowering our employees to succeed. You will work closely with our sales team to meet and exceed customer expectations. Using our CRM system, you will manage customer data, track interactions, and provide regular updates to our sales team. This role offers a competitive salary and a range of benefits, including health insurance and professional development opportunities.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and provide prompt, accurate responses to ensure customer satisfaction.
• Process orders and manage customer data using our CRM system.
• Track customer interactions and provide regular updates to the sales team.
• Assist in developing and implementing sales strategies to drive growth.
• Collaborate with the sales team to meet and exceed customer expectations.
• Provide exceptional customer service and support to our clients.
• Maintain accurate records of all customer interactions and transactions.
• Participate in team meetings and contribute to the overall success of the sales team.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in customer service or sales support roles.
• Strong communication and interpersonal skills.
• Proficiency in using CRM systems such as Salesforce or HubSpot.
• Familiarity with basic sales techniques and principles.
• Ability to work well under pressure and meet tight deadlines.
• Excellent organizational and time management skills.
• Ability to learn and adapt to new technologies and processes quickly.

🛠️ Keahlian

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